Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Barry M.
Recently bought a smart car from mawsley garage . Very impressed with the quality of customer service I received.
Everyone that I delt with was polite and very helpful.
Had a couple of problems with the car which were sorted straight away.
Will highly recommend and use them again.
Thanks guys.
Nic B.
I found their service to be gentle, unhurried, and genuinely concerned with finding the right car for the needs of ourselves. There was no pressure to buy, and the selection available for consideration was immense. Completely satisfied customers, and I would strongly recommend anyone who is considering buying a new used car to get in touch with Mawsley!
Ellis J.
Great experience from start to finish with Mawsley Motor Company. Travelled quite far to see the car, it was exactly as advertised. Staff were friendly and weren't pushy with sales, drove away that day. Aftercare was really great helping me sort an issue I had with the car a few days later. Definitely recommend.
Gemma B
very helpful I have had bad experiences in the past, but Simon made my experience here easy and straight forward and the car is worth every penny highly recommend
N. Walker
Very good and excellent service
Luke F.
Brought 2 cars and a van from these guys! Very helpful and genuine people who know their stuff.Had a problem with a car and the problem was sorted really quickly and even gave me a courtesy car. Would highly recommend
Ryan Thompson
Brought a car from Mawsley Motor Co yesterday after traveling over 3 hours to view a vehicle. Was told before hand it needed an oil change before I could drive away and they gave it a full service instead which put my mind at ease.
Friendly staff with no sales person attitude.
Look forward to buying from them again.
Adrian G. - VERY GOOD DEALERSHIP
The car I bought was just as described. Sales staff very polite and friendly without being at all pushy. A delight to deal with and highly recommended.
Kimberley J
Helpful friendly staff. Not pushy. Let you browse in your own time
Stephen C.
Went there on the off chance after seeing mostly good reviews on auto trader, good no pressure salesman, looked at four different cars and nothing was too much trouble, by the time I was done I had bought a nice looking mondeo
Louise S
Happy Happy me!

Work commitments meant a delay in viewing the car so the salesman, who I'm not allowed to name, suggested a small refundable deposit and arranged for the car to be delivered to me with the proviso that if I wasn't completely satisfied my deposit would be returned. I love my new car and the service I got from everyone representing the company was professional and friendly. I can certainly recommend them.
Gerard T
At last a good dealer experience!

Very straightforward, car was exactly as described no hint of pushiness and allowed a proper test drive, great experience.
Catherine M
Lovely small firm with a no pressure policy. Salesmen are readily available if you need them but there's no 'jumping down throats' as soon as you enter the site. Test drives are done without the salesman so you can drive without worrying what they're thinking. The car I'd looked at on Autotrader was available and I bought it with warranty. Can't comment on the warranty as I've not needed it but it's peace of mind driving for the next year. A big thumbs up from me and I will definitely be back over next time I'm car hunting.
Catrina C
Excellent aftercare

Travelled from Ireland to lift my seat leon, gave advice on which airport to travel too...car wasn't ready when I landed but absolutely spotless bodywork as described, when driving back to the boat the air con stopped working...contacted Mawsley the next day! They advised using my warranty to get it repaired, went down that road, took it to local garage and Mawsley paid for the diagnostics of my local SEAT dealesrhsip! Then the warranty company wouldn't cover it so Mawsley covered the replacement of my air blower motor which had ceased! It had been working fine at the dealership and was obviously something that couldn't have been spotted! It was £450 job! Can't fault the car in anyway would buy from this dealer again due to the 5* aftercare! Thanks very much Rishi and team!!
Deanne H
Fantastic service great salesmen!

Great service, very friendly staff. Not pushy at all very good selection of good quality cars
Stephen G
GREAT SERVICE!

Great service from start to finish. Car is excellent.
Rebecca T
I recently part exchanged my Honda Civic , for a Honda CRV & I'm really pleased. They were not pushy at all, let us take the car out for test drive on our own & gave me a fair price for my old car. Did all the cosmetic work on new vehicle, as promised & a pleasure to deal with. I would highly recommend to anyone & would certainly deal with them again!
Donna S
Excellent friendly staff..didnt hound us.let us look around and come to them when needed. Very helpful and knowledgeable Would definitely recommend
Peter F
The trust and honesty shown to me on my recent purchase was exceptional ,and was greatly appreciated. I received my car and it was exactly as described with all documents present and correct. I could not be happier and really hope to do business again with Mawsley Motor Company in the future.
Deborah S
Very helpful. No hard sell. We were left to look at the cars we were interested in. After about 15 mins We were asked if we would like to take the car we liked out on a test drive on our own which was great. Once we had decided we would like to buy we were dealt with very efficiently and again when we went back to pick up the vehicle. We will definitely go there again if looking for another vehicle and recommend to family and friends.
Diana P
From start to finish the service and help I had was fantastic. Nothing was too much trouble. Very efficient. Everyone was very welcoming and extremely helpful. Very friendly team. I would recommended to anyone looking to buy a car. I will certainly use again in the future.
MALGORZATA S
Friendly and experienced staff plus quality cars with warranty as an option.
Cheryl L
This is the second time I have bought a car from here. I really like that the sales men aren't pushy and you are able to look at the cars in your own time. Everyone we have spoken to is very professional and friendly. When it's time to get another car I will definately go back.
Gerald W
I travelled all the way from South Wales to buy the car and it was worth every mile. The staff were exceptionally helpful and made me feel welcome with NO hard sell. An altogether pleasant experience. Thank you guys, you were great.
Christine P
I purchased a car in September which unfortunately developed a fault with the automatic gear box. The company agreed to take the car in and have it fixed. They collected the car and gave me a courtesy car in the meantime. Once the car was fixed at their expense, they delivered it back to my drive. Excellent aftersales and customer service. I would highly recommend this company to anyone looking for a used car and I will definitely go back . Thanks to all.
Garrie N
Arrived to look at a couple of cars and ended up driving away in one of them total a1 experience highly recommend many thanx
DEAN M
This was our first visit to this car dealer as we were in fact on our way to see a car at another garage, but, we was so impressed with the service and the amazing range of cars on offer that we bought a car right there and then, driving it away 2 hours later. There was no hard sell that you get in many dealerships and he was happy to be a bit flexible with price on a few chosen models, and gave us the keys to the vehicles we were interested in to test drive on our own which we thought was very trusting and better since you can discuss the performance of a car in private. Very good service and professional manner in every way and hence why we have taken the time to make this longer than normal review.
Kathryn C
Highly recommend this company, they really looked after me well, dealt with all the paperwork very effectively and were overall very welcoming. Car is living up to its expectations and we have not had a single problem
Richard B
What a pleasant change to buy a used car in a relaxed friendly environment - no pushy sales or flannel - just factual friendly staff. Lovely car-even enjoyed the rush hour travel back to Nottingham ! Highly recommended. Thanks
Darren T
The staff was really friendly and helpful it was the most relaxed I've ever felt buying a car and will defo be buying from this great garage again
Amanda I
I found the guys helpful and accommodating. They gave me all the information. Got 12 months mot with the car. No problems.
Lauren F
The garage have a huge selection of cars for first time drivers, or if you're looking for something a bit bigger or newer. They are all out on display so you can have a look around. The guys were very helpful and let me look around and inside the cars without feeling under pressure, or like I was being forced a sale. Really helpful, relaxed and great customer service. Would definitely recommend!
ADAM W
No hussel, a relaxed friendly environment. Give me time to look around. But was on hand if I needed help or to answer any questions.
Karl P
Had previously helped my daughter buy a car from Mawsley Motors a few years ago. Stress free buying experience of a nice motor which is lasting her well. Bought a Citroen C3 Picasso for myself from Mawsley recently. Heavier clutch than I'm used to (which I was aware of when I took it for test drive), but thought I could put up with it. My knee disagreed over the next 2 weeks. Trusty local garage gave me a quote of £970 to replace 3 part clutch. Went back to Mawsley. They gave me a trade price of £670 from the garage they use, and then offered a further reduction of £200 as a goodwill gesture. Was impressed by this - at no point did Mawsley try to say "nowt to do with us guv". From both buying experiences, also impressed at lack of pushiness. Also, both times they've stated: "We operate at low margins, so there's no movement on price". Suits me, hate haggling! Think most of their cars are serviced and with MOT, so not much to haggle about anyway. Way preferable to a car supermarket.
Stamford T
The staff were very helpful and friendly. We brought a car from them on our visit.
Victoria H
Saw the car advertised on auto trader at a great price, went down to look at it, got finance approved whilst there and driving the car away less than an hour later! Will definitely be back once it is time to change again! Thanks for all your help!